Shipping Information
| Delivery Service | Description | Cost |
Notes |
| UK Tracked Delivery (usually within 3 working days) |
Deliveries are fulfilled by Royal Mail, Parcelforce or other courier dependent on the weight of your order. |
£3.75 | Please allow a few extra days for delivery to offshore islands, Northern Ireland, Scottish Highlands and some other areas of Scotland. See postcode areas below* |
| Tracked Shipment Rest of the World | Deliveries are fulfilled by Royal Mail, Parcelforce or other courier dependent on the weight/value of your order. | £8 | Delivery to the Channel Islands falls into this category. Please note, some orders may be split into a number of parcels. |
* AB(10-16, 21-25, 30-39, 41-45, 51-56, 99), BT, DD6-11, HS, IM, IV(1-28, 30-32, 36, 40-49, 51-56, 63), KA27-28, KW, KY(9-10, 15-16), PA(20-38, 41-49, 60-78, 80), PH(5-26, 30-44, 49, 50), PO30-41, TD(1-8, 10-14), TR21-25, ZE
Some oversized, bulky items may incur an additional shipping charge. If this applies, we will notify you prior to dispatching your order.
Royal Mail prohibit the delivery of certain items. View the list of items here. These items will be sent using an alternate carrier. If this applies, we will notify you prior to dispatching your order. We are unable to ship any aerosol products outside of the UK.
Please note, some bulky/heavy items such as books and cases are unable to be shipped outside of the UK mainland using our standard shipping charges, this should be noted on the listing description. If you would like a custom shipping charge, then please contact us with your full address and a list of the items in your basket and we can get you a quote.
Due to local shipping laws, certain items cannot be sent to certain countries. If your order includes one of these items, we will notify you prior to sending out your order. We advise to check your country's local laws to avoid ordering anything that cannot pass through customs.
Due to Brexit all packages (over the countries threshold amount) are incurring Customs fees. In this instance Troll Trader is not liable to pay the fee and it is the responsibility of the buyer to claim the item. Refusal to pay the fee will result in the item being returned to us.
Please copy the link below for information relating to buying from a Non-Eu country on the subject of Customs Vat etc
https://bit.ly/36KXjeN
We ensure all our products comply with GPSR, CE marking, and other
applicable EU Directives. Our EU Responsible Person for GPSR product safety
compliance is EU Compliance Partner, whose website can be found on the link below:
https://eucompliancepartner.com/